Tracey Cumberbatch

Enterprise Account Manager

Role
Customer Success Manager at HSI
Location
Vancouver, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tracey Cumberbatch

Experienced Account Manager with a demonstrated history of working in the information…

Experience

  1. Customer Success Manager

    HSI

    Mar 2016 — Present · Portland, OR, US

    In order to fulfill our mission of making the the workplace and community safer, HSI is dedicated to bringing the best companies together in order to offer the market one platform to handle their chemical compliance management, workplace health and safety training, industrial skills, and safety management needs.My responsibilities: Ensure 60+ of our enterprise customers renew each year. Work collaboratively with sales teams to offer existing customer base additional features, services and modules Co-manage the upgrade/migration process with Operations, IT, and Systems Engineering teams

Education

  • Grays Harbor College

    Associate of Arts (AA)

    2007 — 2008

  • Washington State University-Vancouver

    BA

    2008 — 2011

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Tracey Cumberbatch — Customer Success Manager at HSI in Vancouver, WA, US | Unifers