Tracey O. S.

About Tracey O. S.

I have the strategic vision, talent, initiative, and people skills to get things done. I…

Experience

1. Director Internal Communications

   MAA

   Jan 2021 — Present · Memphis, TN, US

   Develop a team of communication professionals who serve our internal stakeholders and advocate for associates by embracing change, remaining positive and open to feedback and exhibiting the utmost discretion and confidentiality • Own and oversee current and future communication channels and the responsibility to make sure they remain efficient and effective while also looking for ways to shift and grow to meet our company and associates’ needs • Manage the establishment and support of Employee Engagement strategy and program from measurement, to insights, to sharing results • Support crisis communication • Advise functional areas on communication process, culture and employer brand reputation using both qualitative and quantitative data, and provide communication guidance and support for all MAA audiences - associates, residents, stakeholders, media • Oversee communication strategy, planning and execution to support company-wide programs and initiatives • Find opportunities to identify and share our stories, make connections and improve the way we communicate using relationships, formal and informal feedback channels, committees, data insights • Share and protect employer brand on externally facing platforms, provides response oversight and support • Develop and support execution of executive leadership messaging and platforms while collaborating on presentations, speeches and other important communication • Stay current on emerging communications technologies, content management and industry best practices to promote associate engagement and internal marketing of programs and events