Tracey Lento

About Tracey Lento

Dynamic healthcare leader with experience in clinical operations, strategic program development, and patient outcomes management. Proven success in directing multi-disciplinary teams, optimizing care delivery, and implementing evidence-based solutions to improve clinical performance and operational efficiency. Expertise in managing case management departments, overseeing patient assessment data, and collaborating with physicians and clinical staff to deliver high-quality, cost-effective care. Highly skilled in Medicare guidelines and developing national care models for complex disease states. Strong leadership, communication, and problem-solving abilities, with a focus on enhancing patient satisfaction and clinical outcomes. As a certified professional in Lean Six Sigma, I leverage my skills in clinical leadership, data analytics, and performance improvement to identify and implement process and program enhancements, create standardized workflows and reporting systems, and facilitate collaboration and alignment among stakeholders. As a cancer survivor, I am passionate about improving the quality, efficiency, and accessibility of health care services, with the emphasis on creating a better patient experience.

Experience

1. Director

   Optum

   Mar 2022 — Present

   Leading the development of national population health initiatives under Clinical Excellence, with a strong focus on patient and provider experience, quality, and outcomes. Collaborate cross-functionally with executive leadership and key departments to evaluate and optimize the value, affordability, and impact of clinical programs.Serve as a strategic leader for Optum Care Delivery Organizations and physicians, driving population health initiatives to identify care variation and implement high-performing, evidence-based care models. Oversee the implementation of structures and processes that support network performance, ensuring operational excellence and measurable improvements in patient outcomes.

Education

• University of St. Francis

  B.S. Bachelor of Science Degree

• University of St. Francis

  Master's Degree, Health Care Administration

  2017