Tracey Kapshey
Team Lead - Customer Success @SWTCH
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WORK HISTORY
Team Lead - Customer Success @SWTCH
EDUCATION
Brock University
Bachelor of Arts (BA), Speech and Language Sciences
ABOUT TRACEY KAPSHEY
After a winding career path, I found my passion in leading Customer Success teams. My management, business, and operations skills give me a unique lens to build scalable processes, support growth, and achieve desired outcomes for my team and their customers. Working cross-functionally within organizations to remove barriers is one of my favourite challenges. Outside of work, I can be found challenging myself through work outs, preparing delicious food in my kitchen, spending time in the great outdoors, or curled up with a great read and a cup of tea!
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