Tracey Hsu
Customer Success @ Stripe
- Role
- Customer Success at Stripe
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tracey Hsu
I\'ve spent 10+ years delivering financial innovation at scale. My superpower? Mobilizing partnerships that translate bold ideas into reality. As a former World Banker, impact investor, and fintech post-sales leader, I love empowering teams to navigate through ambiguity, partner cross-functionally, and deliver shared value. Recently: I built the post-sales function for a B2B fintech as we navigated $XM to $XXM, expanded 1 to 3 business lines & 1 market (US) to 5 (+ Canada, UK, UAE, Singapore). Enterprise B2B account growth is my sweet-spot (renewals, usage expansion & upsells in consumption-driven revenue models).Now: Unleashing the GDP of the internet for Stripe\'s top platform customers. Open to- nerding out on AI powered GTM for transformative B2B growth- advising early/growth stage B2B ventures on post-sales operations- coaching GTM startup leaders considering career recalibrations
Experience
Customer Success
Jun 2025 — Present · New York, NY, US
Unlocking the GDP of the internet for Stripe\'s platform customers.
Education
Cornell University
Bachelor of Science (B.S.), Policy Analysis & Management
Harvard Kennedy School
M.P.P., Political and Economic Development
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