Tracey House
Program Manager @IBM
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WORK HISTORY
Program Manager @IBM
Ottawa, ON, CA
Program Manager – IBM Multi-Link Data Link Processor System (ML-DLPS)Multi-Link Tactical Data Link Solutions: Link-11, Link-16, JREAP, Link-22Led the end-to-end program delivery of ML-DLPS, a sophisticated multi-link tactical data link system supporting critical military communication standards.
EDUCATION
University of New Brunswick
Bachelor of Information Systems, Information Technology
St.Thomas University
Bachelor of Arts, International Relations and Affairs and Economics
Université Laval
6-Week Summer French Immersion Program, French Language
SKILLS
ABOUT TRACEY HOUSE
An energetic, dedicated and highly motivated individual with strong critical thinking and research skills. Working in a delivery role completing various delivery tasks including and not limited to, client touch point, billing and team management- teams both local, landed and offshore, innovation/ automation management, and other day to day tasks for both client and IBM including account touch point for Data Security & Privacy. Helping clients with enhancement work and managing varies project work, including hours management, administration of PCR contracts and invoicing to closure.Before my role as delivery manager I have 2 years of experience in an SAP Basis role on a government client. While in that role, I participated in audits, yearly support packs, various projects, steady state support and system builds.I have completed my Project Management Professional certification, ITIL 2011 Foundations Certification, and I am a certified Scrum Master.
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