Tracey Byers
IT Service Manager @Tepa Companies
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WORK HISTORY
IT Service Manager @Tepa Companies
US
Manage a team of support service analyst. Work closing with other departments. Administrator of ITSM/ITAM application. Write technical documentation.
EDUCATION
Missouri College of Cosmetology
Cosmetology, Manicuring, Cosmetology, Manicuring
St. John's School of Nursing
Southwest Baptist University, Nursing
Republic High School
High School Diploma
SKILLS
ABOUT TRACEY BYERS
With over two decades of experience in IT management, I am dedicated to driving efficient service delivery as an IT Service Manager at Tepa Companies. My mission aligns with fostering collaboration, streamlining processes, and delivering exceptional technical support to empower both internal teams and external stakeholders. By leveraging my expertise in IT Service Management and system administration, I contribute to a culture of continuous improvement and innovation. At Tepa Companies, I manage a team of support service analysts, administer ITSM/ITAM applications, and develop technical documentation to ensure seamless operations. Collaborating closely with other departments, I aim to enhance organizational efficiency and build scalable solutions that meet evolving business needs. My commitment to teamwork and precision ensures that both immediate and long-term goals are met effectively.
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