Tim Pk Brenner
User Experience Designer - UxD
- Role
- User Experience Designer at Fidelity Investments
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Tim Pk Brenner
Throughout my career, I have helped individuals and groups explore problems from multiple…
Experience
User Experience Designer
Sep 2022 — Present · Boston, MA, US
Led the design of proactive messaging that targeted customers to optimize their experience by collaborating with research, development, and business teams to create a scalable pattern.Worked with developers to create a solution for dismissing multiple proactive messages through an iterative sharing of wireframes, user flows, and presentations to leadership.Participated in agile ceremonies to deliver development-ready design specifications, behavioral patterns, content guidelines, and accessibility standards for the multi-functional search component.Facilitated an enterprise-wide collaboration for RMD to create end-to-end journey maps, resulting in five product area concept designs delivered in three iterative steps.Conducted UXR democratization of research study, developed new research program called concept testing engine, and devised an A/B testing pipeline for customers feedback. Streamlined UX design team operations using Confluence documentation, Jira templates, and a high-level process framework to establish repeatable and consistent ways of working.Conducted weekly UX Design office hours to support product area developers and product managers in an open forum for asking questions, finding solutions, and exploring opportunities.
Education
Emerson College
Bachelor of Arts (B.A.)
1999 — 2001
University of Massachusetts Boston
Master of Education (M.Ed.)
2011 — 2013
Harvard University
Open Enrollment
2006 — 2011
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