Thomas Chang

About Thomas Chang

Strategic and results-driven program manager with 10+ years of experience leading…

Experience

1. Pmo Manager, Strategic Growth Office

   Gap Inc.

   Aug 2021 — Present

   Strategic Thought Partner-Help stand up new ventures and businesses within the company and provide strategic support in understanding and developing business KPIs and measurements. Provide insight into how we build and scale while the market continues to shift-Bridge multiple business units and verticals in conversations to ensure all parties are informed. Taking that knowledge to develop more meaningful insights in all future endeavors. Program Management Office & Governance-Provide standardizations of reporting needs across multiple lines of business to help consolidate top-level impactful information for executive reporting. Working closely with our Product Manager and Tech teams to develop our tech stack to not only enable each unique business but also to centralize data lake for single source of truth reporting-Creation and maintenance of SOPs to ensure business continuity planning and to allow for scalability of teams. Embedded in continued lessons learned to further enhance and streamline in continuous feedback loop of process improvement.

Skills

• Tenant Retention
• Property Management
• Digital Photography
• Architectural Photography
• Customer Service
• Event Planning
• Microsoft Office
• Property
• Social Media
• Public Speaking
• Microsoft Word
• Powerpoint
• Leases
• Photoshop
• Residential Homes
• Commercial Real Estate
• Onesite
• Real Estate
• Microsoft Excel
• Management