Thomas Alexander
Product Manager @ Cognizant | Product Management
- Role
- Senior Manager- Product Management & Consulting at Cognizant
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Thomas Alexander
With over 25 years in technology and management, my journey has been marked by a…
Experience
Senior Manager- Product Management & Consulting
Apr 2021 — Present · IN
Product Manager for a major US bank, responsible for analyzing and driving product performance, monitoring metrics, and identifying trends for continuous improvement.Developed and executed product strategies across functions, aligning with cross-functional stakeholders to prioritize resources and optimize the product roadmap.Led planning sessions with engineering counterparts to maximize business value and expedite speed to market.Managed product risks and OKRs, demonstrating deep customer understanding through personas and customer journey mapping.Oversaw the resolution of live product issues, ensuring timely responses to maintain customer experience quality.Conducted business process consulting for Telefonica O2 - UK, including workshops with stakeholders to identify and resolve operational challenges.Analyzed AS-IS processes and designed TO-BE models for transformation, enhancing workflow efficiency for operational teams.
Education
Indian Institute of Management, Calcutta
Advanced Program in Strategic Management, Advanced Program in Strategic Management
2011 — 2012
Bharathiar University
Bachelor Of Engineering, Electrical and Electronics Engineering
1994 — 1998
Skills
- Business Development
- Management Consulting
- Management
- Pre-Sales
- Prince2
- Program Management
- Strategy
- Project Management
- Business Process Improvement
- Leadership
- Requirements Gathering
- Strategic Planning
- Project Delivery
- Managed Services
- Bss
- Telecommunications
- Integration
- Gsm
- Consulting
- Requirements Analysis
- Sdlc
- Solution Architecture
- Vendor Management
- Team Management
- Network Design
- Software Project Management
- Business Process
- Itil
- Service Delivery
- Business Analysis
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