Toyuib Ali

Operations Customer Expert (Natwest Campaign) @TP

Birmingham, GB

Support retail banking customers on behalf of NatWest, resolving enquiries across everyday services such as accounts, payments and digital banking. Apply FCA standards and NatWest compliance policies to ensure secure and accurate outcomes while delivering a high standard of customer care. The role provides hands-on experience of regulated financial services, customer vulnerability procedures and operational processes within one of the UK’s leading banks.