Toya Smith
Technical / Customer Support professional for customer base on CRM/HCM systems.
- Role
- Customer Service Representative at Coravin
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Toya Smith
Provided expert software support and world-class customer service across a wide client…
Experience
Customer Service Representative
Jul 2023 — Present
Provide top-notched customer service experience to customer base within the US and Internationally. Identify and resolve issues involving our products, services, and policies; assist with orders, refunds, etc. Provide troubleshooting tips and best practices to customers, as well as answer customer questions to enhance their experience with our wine-by-the-glass products. Record and maintain data management tool. Proficient usage of Microsoft Office Suite of products – Excel, Word and Power Point, along with experience using Microsoft Dynamics and other CRM system/contact center applications.
Education
Renaissance High School
High School Diploma
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