Touhid Kamal
User Experience Researcher @Delivery Hero SE
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WORK HISTORY
User Experience Researcher @Delivery Hero SE
Berlin, DE
EDUCATION
University of Münster
Master of Arts - MA, Social anthropology (focus on business anthropology)
Rhodes University
Master's degree, Anthropology
SKILLS
ABOUT TOUHID KAMAL
UX Researcher | Business Anthropologist | Mixed Methods Specialist- 5+ years in digital & physical product spaces | UX, Business, Product, Tech Professional Focus- Mixed methods UX research (qualitative & quantitative)- Business anthropology to decode user behavior & cultural context- Translating insights into JTBDs, User Stories, & prioritized actions- Bridging unmet needs and pain points to strategic and tactical alignment across business, product, and engineering- Tracking, Measuring and championing adoption, not just delivery of insights Working Philosophy- “Design is intelligence made visible.” – Lou Danziger- Advocate for high collaboration between UX, Product & Tech- Outcome-driven in short term, impact-focused in long term Past Experience (Before UX)- 4+ years in the financial, health and education sector- Relationship/Account Management- Project Management Beyond Work and Tech- Deep interest in Spirituality, Family, Business and Sports (Football, Table Tennis etc.)
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