Toufiq Hayder

About Toufiq Hayder

Healthcare IT Integration Leader with 10+ years of experience designing, architecting…

Experience

1. Medical Device Integration Engineer

   HemoSonics

   Sep 2024 — Present · Durham, NC, US

   Coordinating and managing all appropriate activities related to the successful implementation of Quantra’s integration with the hospitals\' informatics systems (EHR/EMR; middleware)• Completing Quantra IT/Connectivity documentation as required by current and potential customers• Supporting commercial personnel as the Quantra IT/Connectivity SME before, during, and after the sales processes• Collaborating with hospital IT and Point-of-Care personnel to configure Quantra connectivity within existing facility POCT/LIS/HIS/EMR infrastructure• Maintaining working relationships with third-party POCT/LIS solution vendors for the tracking of current and upcoming features; obtaining troubleshooting assistance as necessary• Designing, developing, and delivering customer-focused technical support and training to provide complex problem-solving services in a field-based environment during and post-implementation• Providing training and transferring knowledge on Quantra connectivity solutions to both hospital staff (technical and/or otherwise) and HemoSonics commercial teams to successfully maintain HemoSonics solutions• Collaborating cross-functionally with the HemoSonics Marketing and Software teams on the development/testing/implementation of Quantra connectivity solutions• Collaborating with the HemoSonics Customer Support Team to strengthen and expand the repository of customer-facing IT/Connectivity resources• Maintaining effective and accurate project documentation• Maintaining high levels of accountability – taking ownership of problems and seeing them through to resolution

Education

• University of Wisconsin-Milwaukee

  Bachelor's degree, Computer Engineering

  2008 — 2011

Skills

• Microsoft Office
• Active Directory
• Hardware
• Encryption Software
• Comptia a+ Certified
• Microsoft Windows 98
• Windows 7
• Integration
• Servers
• Comptia Network+ Certified
• Lotus Notes
• Hp Service Manager
• Leadership
• Adobe Creative Suite
• Microsoft Publisher
• Altiris Deployment Console
• Citrix
• Microsoft Access
• Tivoli Provisioning Manager
• Software Installation
• Networking
• Foreign Languages
• Microsoft Excel
• Powerpoint
• Routers
• Software Documentation
• Tcp/Ip
• Vpn
• Windows
• Windows 2000
• Troubleshooting
• Management
• Vmware
• Technical Support
• Windows 95
• Computer Hardware
• Outlook
• Windows Xp Pro
• Visio
• Access