Tory Dannenberg

About Tory Dannenberg

I am a results-driven technical professional with a passion for app support and front-end development. With a strong academic background in Software Engineering and practical experience in the field, I bring a unique blend of technical expertise and problem-solving abilities to ensure seamless app functionality and exceptional user experiences.For the past two years, I have been working as an App Support Specialist, providing critical technical support and troubleshooting assistance to ensure smooth operations for a wide range of applications. My responsibilities included analyzing app performance, identifying and resolving issues, and effectively communicating solutions to users and stakeholders. Through my proactive approach and attention to detail, I have consistently exceeded user expectations and contributed to the overall success of the applications I supported.In addition to my app support expertise, I have a strong background in front-end development. I possess a deep understanding of HTML, CSS, and JavaScript, as well as modern frameworks like React and Angular. This technical proficiency allows me to collaborate effectively with development teams, translate design concepts into functional user interfaces, and optimize app performance for enhanced user engagement.I hold a Master\'s degree in Software Engineering, where I gained comprehensive knowledge of software development methodologies, software architecture, and quality assurance practices. My academic journey has equipped me with a solid foundation to tackle complex technical challenges and deliver innovative solutions.To further enhance my skills and stay up to date with the latest industry trends, I attended a prestigious coding school, Turing. This immersive experience sharpened my programming abilities and exposed me to real-world projects, fostering my ability to adapt to dynamic environments and rapidly learn new technologies.Key Skills:* App Support and Troubleshooting* Front End Development (HTML, CSS, JavaScript, React, Angular)* User Experience Enhancement* Problem Solving and Analytical Thinking* Software Development Lifecycle* Cross-functional Collaboration* Technical DocumentationIf you are looking for a dedicated technical professional who is passionate about app support and front-end development, I would love to connect and explore potential opportunities. Let\'s collaborate to create exceptional digital experiences and drive innovation in the ever-evolving tech landscape.Feel free to reach out via LinkedIn or email at r••••••@gmail.com.

Experience

1. Application Support Engineer

   Microsoft

   Jun 2021 — Present

Education

• NOLS

  Leadership

  2017 — 2017

• Virginia Tech

  Bachelors, Economics

  2005 — 2010

• Regis University

  Master of Science - MS, Computer Software Engineering

Skills

• Analysis
• Leadership
• Management
• Powerpoint
• Microsoft Excel
• Business Development
• Data Analysis
• Microsoft Office
• Financial Analysis