Torsten Ward
Digital Content & Learning Experience Specialist | eLearning, UX Strategy & Multimedia Production | ex-McKinsey
- Role
- Learning Multimedia Designer at Intercom
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Torsten Ward
I’m a digital content and learning experience specialist with 11+ years at the intersection of eLearning, content strategy, and multimedia storytelling. My work has spanned EdTech, consulting, publishing, SaaS, and creative production—always centered on making complex ideas clear, engaging, and accessible.I’ve built global training programs on enterprise LMS/CMS platforms, produced thousands of videos and digital resources, and led content lifecycles from design to delivery. Along the way, I’ve collaborated with UX, design, product, and engineering teams, improved workflows with metadata and localization systems, and championed accessibility so learning reaches everyone.What drives me is the mix of creativity and structure—I love shaping stories that resonate with diverse audiences while designing systems that make them scalable. Whether it’s a new course, a publishing pipeline, or a multimedia campaign, my goal is the same: help people learn, connect, and do their best work.
Experience
Learning Multimedia Designer
Feb 2026 — Present · Chicago, IL, US
Education
University of Arizona
Bachelor’s Degree
Skills
- Photojournalism
- Journalism
- Social Networking
- Film Production
- Social Media
- Final Cut Pro
- Adobe Photoshop
- Sound Editing
- Leadership
- Video Game Journalism
- Microsoft Word
- Public Speaking
- Screenwriting
- Video Editing
- Digital Photography
- Graphic Design
- Microsoft Excel
- Indesign
- Advertising
- Illustrator
- Photoshop
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