Torsten Arnold
VP Marketing & Communications, Digital Customer Interactions @DHL Freight
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WORK HISTORY
VP Marketing & Communications, Digital Customer Interactions @DHL Freight
Bonn, DE
Responsible for all marketing and communications related topics and activities within DHL Freight and in addition for all Digital Customer Interactions
EDUCATION
Hochschule für Technik und Wirtschaft Berlin
Management Information Systems
Hochschule für Technik und Wirtschaft Berlin
Bachelor of Business Administration - BBA, Marketing & Management of Small and Medium-sized Businesses
ABOUT TORSTEN ARNOLD
With over 25 years in the express and road freight industry, I bring deep operational expertise paired with more than 15 years of hands-on experience in marketing, communication, and customer engagement within a multinational environment.I lead cross-functional and agile teams with clarity, empathy, and a strong results orientation. My work is rooted in collaboration, trust, and a structured approach – always with an eye on the bigger picture. I thrive in complex, fast-paced settings where strategic thinking meets real-world execution.My strengths include building strong internal and external networks, navigating different levels of hierarchy, and connecting people and ideas across silos. I have a natural affinity for data, digital tools, and social media, using them not as buzzwords but as enablers of effective communication and decision-making.Resilient under pressure, positive in attitude, and pragmatic in delivery – I aim to bring value that is both measurable and meaningful.
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