Torsten Stern
Global Practice Lead - Ngfw @Palo Alto Networks
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WORK HISTORY
Global Practice Lead - Ngfw @Palo Alto Networks
Service Strategy & Development: I spearhead the creation of market-driven service offerings by translating complex customer needs into tangible, value-added solutions. I align these services with Customer Success to build comprehensive plans that maximize customer value and retention. Go-to-Market (GTM) Leadership: I architect and execute end-to-end GTM strategies for new services, equipping Sales and Marketing teams with the training, collateral, and promotional content required to drive successful market launches and achieve sales targets. Global Enablement & Readiness: I champion global readiness for new technologies and services by assessing capability gaps and developing robust training programs for internal teams, new hires, and delivery partners, ensuring consistent, high-quality service delivery worldwide. Cross-Functional Alignment: Acting as a strategic liaison, I partner with senior leaders in Engineering, Product Management, and Sales to integrate Professional Services into the New Product Introduction (NPI) lifecycle and align our activities with high-priority corporate initiatives. Operational Excellence & Scalability: I drive operational efficiency by leveraging tools to automate processes, establishing global KPIs to measure success, and fostering a culture of knowledge sharing through the implementation of best practices and standardized templates. Team Leadership & Mentorship: I am passionate about building and growing globally visible teams. I mentor and develop team members, cultivating a high-performance culture rooted in accountability, collaboration, and continuous learning.
EDUCATION
IHK - Karlsruhe
Bachelor Professional of IT Business Management (CCI)
IHK - Regensburg
Fachinformatiker - Systemintegration
SKILLS
ABOUT TORSTEN STERN
Helping customers to successfully adopt Palo Alto Networks\' Security Platform
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