Torrence Green
Service Accounts Manager (SAM) at Apex Systems
- Role
- Service Accounts Manager (Sam) at Apex Systems
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Torrence Green
Dedicated, award winning Operational/Contact Center professional with enormous opportunities to drive transformational change by planning and implementing call center strategies and operations; improving systems and processes. I have had the terrific opportunities to build team excelling in people leadership, customer service and productivity goals. Adept at leading a team in a customer-focused role and. A level-headed business personnel with strong interpersonal and persuasive communication skills, analytics techniques, outstanding problem solving and active listening skills. An organized and innovative individual who is committed to distinction and high performance while adapting to company policies. Exceedingly disciplined and talented service provider with excellent composure, team building, effectiveness, accuracy and flexibility.
Experience
Service Accounts Manager (Sam)
Nov 2018 — Present · US
Maintain a direct and strong relationship with strategic, high profile Dynamics and Cloud Partners. • Single point of contact and trusted advisor regarding any Service, readiness, or technical needs they may have. • Support 22 Partner with a focus on customer growth and retention.
Education
Paul Quinn College
Bachelors, Science Organizational Management, 3.5
2002 — 2008
University of Phoenix
Masters, Business Administration
2008 — 2009
Grambling State University
Bachelors of Arts, Performance, 3.5
1992 — 1999
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