Torre K.
Customer Care Manager
- Role
- Customer Care Manager at SKYGEN
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Torre K.
Professional Summary: With over 30 years of experience in call center and customer…
Experience
Customer Care Manager
Sep 2021 — Present · US
Call Center Management: Extensive experience in managing large-scale call center operations, ensuring exceptional service delivery and operational efficiency.Customer Care: Expertise in leading customer care teams, enhancing customer satisfaction, and resolving complex issues effectively.Project Management: Skilled in overseeing project implementations and de-implementations, from planning and execution to monitoring and closure.People & Performance Management: Strong leadership abilities with a focus on team development, performance management, and fostering a positive work environment.Continuous Improvement: Proficient in identifying opportunities for process improvement and implementing initiatives to enhance productivity and service quality.Strategic Planning: Adept at developing and executing strategic plans that align with organizational goals and drive business growth.
Education
University of Wisconsin-Milwaukee
Bachelor of Science - BS
Cardinal Stritch University
Master of Business Administration - MBA
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.