Victoria McGinnis

Global Head - Services Enablement & Transformation Office @SAP

Raleigh-Durham-Chapel Hill, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Global Head - Services Enablement & Transformation Office @SAP

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Global Head – Leads unified Transformation and Operations function across SAP’s SBN Customer Success Services organization, enhancing enablement, activation, and overall customer success. Supports 550 Customer Success Services professionals and a 20-person core team focused on accelerating onboarding, activation, and measurable adoption at global scale.Our office focuses on scaling onboarding, activation, and customer success programs that drive faster time-to-value and measurable adoption. Builds data-driven operating models that link customer outcomes to growth, retention, and efficiency. Operates cross-functionally with delivery and GTM teams to align success strategy, execution, and scale.

EDUCATION

N/A

West Virginia University

Bachelor's degree

ABOUT VICTORIA MCGINNIS

Strategic transformation and operations executive with a proven record of scaling…

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Victoria McGinnis — Global Head - Services Enablement & Transformation Office at SAP in Raleigh-Durham-Chapel Hill, NC, US | Unifers