Tori Knight
Director Product Management I Innovation Catalyst I Agile Coach
- Role
- Director of Product Management, Small Business Workforce Management Solutions at ADP
- Location
- Los Angeles County, CA, US
- LinkedIn followers
- 500 followers
About Tori Knight
Results-oriented, execution-focused leader with an analytical flair and a passion for…
Experience
Director of Product Management, Small Business Workforce Management Solutions
Jun 2014 — Present · Venice, CA, US
Launched integrated platform with key features that yielded 43% acquisition lift and 32% sales growth YoY for the past 12 months • Repositioned entry-level product as freemium that increased payroll penetration from 3 to 11% with a 33% take-rate and 166% conversion rate lift YoY to paid-version• Created first use experience for new hire and payroll run that reduced friction by 96%, service contact rate by 50% and saved business owners 15 minutes on every payroll run.
Education
USC Marshall School of Business
MBA, Finance and Strategy
2003 — 2005
Arizona State University
BSE, Industrial Engineer
1992 — 1997
Skills
- Design Thinking
- Product Management
- Software Development
- Saas
- Scrum
- Lean Six Sigma
- Business Intelligence
- Lean Startup
- Agile Methodologies
- User Exerience Design
- Enterprise Software
- Customer Empathy
- Cloud Computing
- Process Improvement
- SEO
- Cross-Functional Team Leadership
- Business Process Improvement
- Mobile Applications
- Rapid Experimentation
- Financial Modeling
- Product Development
- Usability Testing
- Change Management
- Six Sigma
- Design Strategy
- Strategy
- Program Management
- Strategic Leadership
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