Tori Creamer
Revenue Analyst at Collared Martin Hospitality
- Role
- Hotel Front Desk Agent at Hotel Umass
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Tori Creamer
I recently graduated from the University of Massachusetts Amherst this past May with a…
Experience
Hotel Front Desk Agent
Sep 2023 — Present · Amherst, MA, US
Greet guests warmly, provide information about hotel services and amenities, and assist with check-in procedure-Locate guest reservation in Maestro, verify identification, and assign rooms according to guest preferences and availability-Follow by collecting payment, issuing room keys, and providing guests with information about check-out procedures-Handle hotel reservations for all rooms made by phone, email, or online booking platforms -Create positive experiences for guests by addressing their needs promptly and professionally-Devotes 20 hours minimum a week during academic period
Education
University of New Hampshire
Bachelor of Science - BS, Hospitality Administration/Management
University of Massachusetts Amherst
Bachelor of Science - BS, Hospitality Administration/Management
Isenberg School of Management, UMass Amherst
Bachelor of Science - BS, Hospitality Administration/Management
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