Toria W.

About Toria W.

As a Regulatory Manager at Givaudan, the world\'s largest fragrance and flavor company, I have over two years of experience in leading and supporting multiple projects to ensure compliance with lab optimization, regulatory requirements and standards for the consumer goods sector. I have a a strong background in microbiology, analytical chemistry and quality management, which enable me to provide technical guidance and expertise to internal and external stakeholders, including customers, suppliers, and authorities.I am passionate about delivering excellence and innovation in regulatory affairs, process improvement, and training and development environments. I have extensive knowledge and skills in using various systems, such as Veeva Vault, SAP, Galaxy PPM, ETQ Reliance and FPR, for managing regulatory documents, product data, and technical information. I have also contributed to the development and implementation of best practices, training programs, method enhancements, SOPs and diversity and inclusion initiatives within my organization and the industry. I am looking for new opportunities to apply my unique leadership and problem-solving skills to create value and impact for a leading company in the consumer goods sector.

Experience

1. Assistant Supervisor of Customer Service

   Greater Cincinnati Water Works

   Sep 2025 — Present

   In my role at Greater Cincinnati Water Works, I supervised a dedicated team of customer service representatives, focusing on their professional development and compliance with industry standards. I led training initiatives that improved employee engagement and performance, while also ensuring adherence to city policies and regulations. My efforts contributed to fostering a culture of continuous improvement and customer service excellence.

Education

• University of Dayton

  Bachelors, Chemistry

• Xavier University

  Master of Business Administration (MBA)