Tori Alexander

About Tori Alexander

I am an upbeat and enthusiastic leader with excellent work ethic and over ten years retail sales management experience. Proficiency in managing inventory, effective coaching, developing rapport with customers and delivering prompt customer service with a smile. Areas of expertise include- Maximizing profitability - Event planning execution- Strong visual merchandising skills- Talent management - Customer focus - Trend Research/Forecasting - Inventory and Shrink Control - Balancing budgets - Proficiency in Microsoft Office

Experience

1. Store Performance Manager

   Fabletics

   Jul 2023 — Present

   Spearhead full-cycle recruitment and onboarding for all store roles, aligning hiring practices with company values and diversity goals- Train, coach, and develop supervisors and associates, cultivating internal talent pipelines and succession planning- Implement structured performance feedback loops to enhance employee engagement and retention- Partner with corporate HR and merchandising teams to support workforce planning and organizational development initiatives- Foster an inclusive, high-performing team culture that aligns with Fabletics’ employer brand.

Education

• University of Arizona

  Bachelor of Arts - BA, Business Leadership

  2021

• Bauder College

  Associate of Arts (AA), Fashion Merchandising

  2008 — 2009

• University of Arizona

  Master of Arts - MA, Organizational Management

Skills

• Management
• Retail
• Customer Service
• Customer Satisfaction
• Sales
• Inventory Management
• Store Management
• Time Management
• Customer Experience
• Training
• Merchandising
• Visual Merchandising
• Sales Management
• Telecommunications
• Sales Operations
• Team Leadership
• Leadership
• Mobile Devices
• Wireless
• Account Management
• Customer Retention
• Team Building
• Direct Sales
• Coaching
• Hiring
• Recruiting