Torben Madsen
Director of Customer Service | Director of Project Management
- Role
- Project Director at KNAPP North America
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Torben Madsen
With more than 25+ years of customer-oriented and project-based management experience, I bring a proactive, pragmatic approach to each customer\'s toughest systems engineering and automation challenges. I offer substantial experience in a wide variety of automated material handling system and business applications, including automated baggage handling systems, postal sorting facilities, warehouse automation, and distributed control systems.I am a results-oriented, self-motivated, energetic business leader. I focus on obtaining results by leading by example to inspire staff to be passionate about the results of their work. I am accustomed to working effectively with all levels of internal and external stakeholders. Known as a team player with a strong engineering background and exceptional problem-solving skills, I have a proven track record of translating complex customer requirements into highly innovative, functional solutions.
Experience
Project Director
Oct 2025 — Present · Kennesaw, GA, US
Education
Aalborg University
B.Sc.EE, Industrial Automation & Computer science
Aalborg Business College
Bachelor of Business Administration (BBA), Economics, Human resource management
1997 — 2001
Skills
- Business Development
- Business Strategy
- Business Planning
- Business Process Improvement
- Project Management
- Material Handling
- International Business
- Software Documentation
- Supply Chain
- Supply Chain Management
- Software Development
- Program Management
- Rfid+
- Strategy
- Automation
- Logistics
- Software Design
- Start-Ups
- Management
- Change Management
- Process Improvement
- Product Development
- Testing
- Project Planning
- Contract Negotiation
- New Business Development
- Software Project Management
- Integration
- Cross-Functional Team Leadership
- Operations Management
- International Sales
- Information Technology
- Continuous Improvement
- Engineering
- Product Management
- Leadership
- Negotiation
- Electronics
- Strategic Planning
- Customer Service
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