Nicole Graves
Director, Application Development, Office of Inspector General
- Role
- Director at U.S. Department of Veterans Affairs
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Nicole Graves
Impeccable history of running successful software development and IT projects/programs in highly political environments. I\'m most known for excellent customer service, team building, interpersonal relationships, business sense, logic, technical skills, tenacity and a positive attitude. With extensive IT, government, healthcare, legal and home building experience, I can easily adapt to many types of business environments.
Experience
Director
U.S. Department of Veterans Affairs
Dec 2023 — Present · Austin, TX, US
Education
CareerTrack
Certification, Windows Advanced Server 2003
Center for Learning Management
PMP exam prep, Project Management
Texas Dept of State Health Services
Agile Project Management
Palestra Training
Information Technology
Amazon Web Services
Cloud Workshop
2018
St. Edward's University
Business Analysis & Project Management
eG Innovations
eG Certified Engineer, Information Technology
Centrify
Centrify Training Workshop
2016
CSME - Certification Subject Matter Experts
ITIL Foundation v3 Certified, Information Technology
New Horizons Computer Learning Centers
ITIL Practitioner
MCED, School of Business and Technology
MCO, Computer Science
2000 — 2002
New Horizons
Windows Server 2008 R2 - Configuring and Troubleshooting Active Directory, Computer Science
Skills
- Sharepoint
- Integration
- Project Management
- Pmp
- Itil
- Management
- Ms Project
- Information Technology
- Business Process
- Servers
- Customer Service
- IT Management
- System Administration
- Sdlc
- Leadership
- Requirements Analysis
- Strategic Planning
- Team Leadership
- Microsoft Exchange
- Network Administration
- Disaster Recovery
- Networking
- Troubleshooting
- Visio
- Team Building
- Process Improvement
- IT Service Management
- Vendor Management
- Microsoft Sql Server
- Training
- Databases
- Business Analysis
- Active Directory
- Computer Hardware
- Windows Server
- Microsoft Office
- IT Strategy
- Business Process Improvement
- Customer Satisfaction
- IT Operations
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