Tony Vetter
Director of Operations Rooms @The Hancock Hotel
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WORK HISTORY
Director of Operations Rooms @The Hancock Hotel
Findlay, OH, US
Improved guest experience by collaborating with sales, banquets and event planners• Managed, hired and trained housekeeping, front desk, maintenance, and valet departments• Increased guest satisfaction scores
EDUCATION
Bowling Green State University
Bachelor of Science in Journalism
SKILLS
ABOUT TONY VETTER
Successful in leadership, management, budgeting, human resources, media relations, conventions, business/membership development, economic revitalization, fundraising, profit/non-profit environments, sales and marketing, Certified Destination Marketing Executive (CDME) accreditation and a solid record of achievement. I enjoy representing businesses on regional, national and international levels as well as working hands on in the community and its leaders to promote commerce and encourage community development. Highlights of my experience include: • Executive Leadership Experience – Managed teams of various sizes and exceeded goals • Established Contacts – Built and maintained state, regional, national and international relationships with associations and business leaders • Organization/Planning/Fiscal Management – Responsible for planning and implementing budgets along with sales and marketing plans • Constituent Relationships – Developed good rapport and communication with members, government officials, board members and association/meeting planners • Convention, Sales and Tourism Development – A successful career devoted to promoting and attracting convention and tourism business to our region • Advocacy – Trained, mentored and supported members and employees to help them become successful • Branding/Strategic Planning – Worked with agencies to develop a branding and strategic plan through communication and research for the region • Media Relations/Communication – Communicated each organizations impact to the media through various outlets • Technology – Implemented several Customer Relationship Management (CRM) systems • Dedication – Proven long-term commitment to our region’s growth and its new renaissance I’m an ethical person with exceptional leadership abilities and a strong work ethic. I very much enjoy working within a team environment that fosters open communication and creativity that results in enhancing the community that I represent. I look forward to the opportunity to discuss my credentials. Please contact me at (41••••••39 or a•••••@yahoo.com to arrange a meeting. Thank you so much for your consideration!
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