Tony Bailey-Cole

Supply Chain Support Manager @Ingeus

Cambridge, GB

Managing operational performance, driving process improvement, and overseeing riskand delivery across subcontracted partners for the Department for Work & Pensions(DWP) Health Assessment Advisory Service (HAAS) contract.• Led supply chain mobilisation, implementing proactive risk management to safeguard service delivery and compliance.• Optimised recruitment, onboarding, and workflows, reducing time-to-productivity and enhancing new-hire quality.• Represented the supply chain at executive forums, escalating IT, clinical, and operational issues, while enhancing customer satisfaction and contributing to Social Value initiatives.