Tony Havlicek

About Tony Havlicek

Big ideas are a dime a dozen. When these ideas grow into reality and reach the people they\'re intended to help, businesses and teams are positively changed. Being an energetic analytical leader is in my DNA. I have a unique ability to manage multi-disciplinary projects and navigate complex challenges. I love to analyze processes and make continuous improvements to maximize efficiency. Actual experience has taught me that my top 5 professional qualities are: I want the team to win. Teamwork is the fuel to get us there. I love execution! Out of 400 stores my team was in the top 5 stores for 30 key performance metrics (KPM). I take care of my team and they will take care of the rest including low turnover rates. I\'m motivated by continuous process improvement and operations management. Integrity – Values award winner – I always do the right thing no matter how complicated the situation. I love making new professional acquaintances. Reach out if you want to talk operations, process improvement, retail, etc. T••••••••@gmail.com

Experience

1. General Manager

   Kum & Go

   Dec 2007 — Present

   Sq. Ft: 3k; Employees:12; Inside Sales:$1.74 million; Gas Gal: 1.94 million Lead a store team with energy, inspiring team members to execute key operational measures, in order to deliver great results. Trained newly recruited General Managers Worked on various corporate projects that rolled out to stores. Established reliable, well trained, and customer orientated team. Increased mystery shop score to 97%(ranked #1 in division out of 425 stores) Excellent performance reviews.

Education

• Mount Mercy University

  Bachelor of Arts, Psychology

  2003