Antonio Cunha

About Antonio Cunha

Seeking a position as a Business Coordinator

Experience

1. Cs- Loyalty Champion Ii

   Verizon Business

   Oct 2023 — Present · Raleigh, NC, US

   Performing TYS,(Transfer Authorization), show actively listening, engaged with the customer while demonstrating ownership. Using actively listen and acknowledge clues in order to sell, serve and save while giving back the customer value. Retaining the customer and see what other benefits to give back. • Reviewing account information, reviewing what plan that best fits their needs. Stay up to date with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development. • Explain payments agreements, service and offer programs customer would be eligible. • Providing a positively recommendation a top down solution meets the customer’s needs, explain why it is the best long term solution for them based on the needs identified through questioning and gain agreement from the customer for the solution. Offer any additional products or services including M+H and 5G Options that will bring value to the customer.

Education

• New England Institue of Technology

  Associates in a Science Degree, Industrial Electronics Technology/Technician

  1988 — 1989

Skills

• Studio Recording
• Entertainment
• Festivals
• Social Networking
• Multimedia
• Guitarist
• New Media
• Voice Over
• Music Videos
• Publishing
• Radio
• Live Events
• Music Publishing
• Keyboards
• Mac
• Concerts
• Television
• Video
• Music
• Composition
• Songwriting
• Sound Editing
• Band
• Networking
• Singing
• Music Industry
• Sound
• Digital Media
• Songs
• Musicians
• Acting
• Audio Editing
• Video Editing
• Film
• Video Production
• Logic Pro
• Music Production
• Audio Engineering
• Pro Tools
• Recording