Tony C.

Epic Certified Resolute Professional Billing Senior Instructional Designer Principal Trainer @Novant Health

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2014 — Present

Epic Certified Resolute Professional Billing Senior Instructional Designer Principal Trainer @Novant Health

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Responsible for developing and updating application training lesson plans, assessments, and e-Learning modules by utilizing Epic’s Training Wheels and by creating customized training based on organizational needs for instructor led courses and webinars. • Responsible for building, testing and maintaining the MST, ACEs and PLY environments. • Successfully implemented various e-Learning modules using Adobe Captivate to replace instructor-led training, offering staff the ability to practice prerequisites before actual classroom training.

SKILLS

Healthcare Information TechnologyCustomer ServicePhysician RelationsProcess ImprovementHuman ResourcesMedical BillingEhrManaged CareData EntryEpic SystemsPublic SpeakingCaptivateHealthcare ConsultingHospitalsSalesHealth InsuranceLeadershipEmployee RelationsLong-Term Customer RelationshipsMicrosoft WordResearchRevenue CycleSupervisingOs XEpic Resolute Professional BillingOutlookMedicaidHealthcareHealthcare ManagementVisioMedicareManagementTrainingHipaaEmrCase ManagementMicrosoft ExcelTeam BuildingAdvertisingSoftware Documentation

ABOUT TONY C.

Solid organizational, analytical, interpersonal, and communication skills • Proven…

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Tony C. — Epic Certified Resolute Professional Billing Senior Instructional Designer Principal Trainer at Novant Health in Charlotte, NC, US | Unifers