Tony Cerbone

Head of Account Management @ Wise Platform (America’s) | Formerly Head of Account Management and Customer Success @ Visa Cross Border Solutions (America’s) | $1B Currencycloud exit to Visa

Role
Head of Account Management at Wise
Location
Jersey City, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Head of Account Management

    Wise

    Mar 2025 — Present · New York, NY, US

    Leading the Account Management team for Wise Platform in North America, driving growth and strategic partnerships with banks, fintechs, and enterprise clients. I oversee client relationship management, ensuring seamless experiences as businesses leverage Wise\'s payment infrastructure to offer world-class cross-border payment solutions through their own channels.Key responsibilities:• Building and maintaining strategic relationships with business clients across the North American market including Morgan Stanley and Ramp• Hired and now leading a team focused on client success, growth optimization, and partnership expansion• Collaborating with internal teams to ensure successful platform integrations and client support• Identifying upsell and cross-sell opportunities to maximize client value from Wise Platform• Acting as the primary escalation point for client concerns and strategic account decisions

Education

  • Manhattan University

    Bachelor's Degree, Marketing & Finance

    2005 — 2009

  • Multiverse

    People Leadership Program, Organizational Leadership

    2020 — 2021

Skills

  • Social Media Marketing
  • Web Analytics
  • Integrated Marketing
  • Online Advertising
  • Jira
  • Social Media
  • Advertising
  • Cloud Applications
  • Digital Media
  • Direct Marketing
  • Sales
  • Global Hcm
  • Sales Operations
  • Salesforce.com
  • Customer Acquisition
  • Google Analytics
  • Oracle Applications
  • Exacttarget
  • Marketing Strategy
  • Digital Strategy
  • Marketing
  • Mobile Marketing
  • Salesf
  • Oracle HR
  • Account Management
  • Aprimo
  • Email Marketing
  • Market Research
  • Cheetahmail
  • Online Marketing
  • Digital Marketing
  • Sales Process
  • Marketing Communications
  • Facebook

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Tony Cerbone — Head of Account Management at Wise in Jersey City, NJ, US | Unifers