Anthony Awuni

Customer Success Coordinator @Rising Academies

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Customer Success Coordinator @Rising Academies

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Supported and improved two core edtech products: Rori (math tutoring chatbot) and Bambia SIS (school information system).Led support operations, training, and onboarding for school administrators and students across multiple countries.Collaborated with the engineering team to log bugs, replicate issues, and prioritize user-impacting updates.Authored FAQs, video tutorials, and documentation to scale user support and reduce repetitive inquiries.Applied product insights to inform roadmap adjustments and advocate for features rooted in real classroom needs.

EDUCATION

N/A

University for Development Studies

B.A Integrated Community Development, Community Development Studies

N/A

University for Development Studies

Diploma in community development studies, community development

2020 — 2021

IPMC Ghana

Dip. Computer Software Engineering, Software Engineering

SKILLS

JournalismRadio ProducingPowerpointMicrosoft ExcelMedia ProductionBloggingResearchInternetBroadcastingAdobe Creative SuiteExcelBroadcast JournalismCustomer ServiceBroadcastSocial NetworkingMicrosoft WordSocial Media MarketingSoundTelevisionPhotoshopRadio BroadcastingWordPhoto EditingSocial MediaYoutubeEntertainmentVideoMusicComputer HardwareVideo EditingCreative WritingVideo ProductionMarketing CommunicationsEvent PlanningRadio

ABOUT ANTHONY AWUNI

I’m a PM (PMP – PMI) with over 6 years of experience in remote-first environments…

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Anthony Awuni — Customer Success Coordinator at Rising Academies in Milton Keynes, GB | Unifers