Tonya Lafontaine
Platform Enablement & Operations Leader | Managing Global Team | Strategic Enablement & Continuous Improvement
- Role
- Manager, Platform Enablement & Operations at Ingram Micro
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Tonya Lafontaine
Experienced Enterprise Transformation, Platform Enablement & Operations leader with a…
Experience
Manager, Platform Enablement & Operations
Jul 2025 — Present · Irvine, CA, US
Overview:Lead global strategy, operations, and enablement for enterprise SaaS platforms, supporting thousands of internal associates who serve Ingram Micro’s global customer base.Key Responsibilities:Provide strategic leadership to align platform capabilities with evolving business objectives.Manage a high-performing team across six global locations, delivering 24/7 support and operational excellence.Oversee daily platform operations, including configuration, automation, and feature enablement to ensure system stability and scalability.Define and execute long-term platform roadmaps, including system consolidation and integration with core enterprise systems.Own annual budgeting and forecasting; lead vendor negotiations and manage billing processes in partnership with Finance.Conduct regular business reviews, gather and prioritize stakeholder requirements, and drive adoption through training, documentation, and change management.
Education
California State University, Fullerton
Bachelor of Science - BS
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.