Tonya G.
Eligibility and Policy Specialist
- Role
- Eligibility Specialist Ii at State of Utah
- Location
- Spanish Fork, UT, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Tonya G.
Experienced in customer support and fraud detection with a demonstrated history in the technology industry. Strong support professional skilled in Trend Analysis, Electronic Troubleshooting, De-escalation, Customer Satisfaction, account management, and Customer Retention.
Experience
Eligibility Specialist Ii
May 2020 — Present
Skills
- Customer Experience
- Account Management
- Electronic Troubleshooting
- Telecommunications
- Verbal De-Escalation
- De-Escalation
- Leadership
- Creative Problem Solving
- Wireless Technologies
- Customer Satisfaction
- Training
- Troubleshooting
- Trend Analysis
- Risk Analysis
- Management
- Team Leadership
- Quality Assurance
- Customer Retention
- Customer Service
- Microsoft Office
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