Tony Valley

Experience

1. Principal Customer Success Engineer

   Qumulo

   Apr 2019 — Present · Seattle, WA, US

   Implement hot/cold storage solutions in the cloud (AWS, Azure and GCP) using Terraform and CFT-Implement hybrid solutions that leverage both onprem and cloud-Configure S3 and assist with data lifecycle management-Configure Kubernetes (NFS CSI driver)-Troubleshoot performance sensitive workflows (Citrix and FSLogix VDI profiles), Pacs/Epic, Adobe Premiere, Final cut and Nuke, Git-Assist with snapshot management and best practices, replication strategy and data recovery-Assist with multi-tenancy/multi AD environments and multi protocol access (SMB and NFS)-Troubleshoot LDAP and rfc2307 AD-Troubleshoot various switch configurations (LACP/MLAG and IPL). We use link-local IPv6 via untagged native VLAN for onprem solutions-Troubleshoot cross-domain trust issues and kerberos -Interact with Grafana and openmetrics telemetry on a daily basis-Triage various platform issues (SuperMicro, HPE Gen9, Gen10, Gen10+, ASRockRack, Quanta, Intel, Arrow)-Contribute to run book creation and maintain a robust knowledge base-Assist with SSL certificate management and renewal-Assist with configuring firewall rulesets -Help customers quickly update NTFS permissions using various tools (API/python)-Mentor junior engineers and create repeatable processes-Work with engineering and product to ensure release readiness-Occasional fly and fix for strategic customers or knowledge transfer but primarily remote and self-guided-Troubleshoot domain join issues, permissions and performance-Troubleshoot protocol level issues (SMB2/3, NFSv3/4, FTP, API)-Highly experienced in reading packet captures and triaging performance-Support customers with various migration strategies (CommVault, Veeam, Rubrik, Atempo, robocopy, rsync etc.)

Education

• American Military University

  In Progress, Computer Science

• Marine Corps CTC - 2

  Cyber/Electronic Operations and Warfare

  2012 — 2014

• West Sound Technical College

  CAD/CADD Drafting and/or Design Technology/Technician

  2002 — 2003