Tony Tanner
Executive Retail Strategist @True Classic
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WORK HISTORY
Executive Retail Strategist @True Classic
Los Angeles, CA, US
True Classic, Los Angeles, CaliforniaHandpicked by True Classic to revolutionize the in-store customer experience, setting a new industry standard. Drove significant market share growth by leveraging an enhanced customer journey. Instrumental in ensuring immediate profitability for stores upon launch through strategic innovations. Brought in to:• Design an Employee Onboarding Training Schedule: Ensure every new hire receives comprehensive training tailored to their role, empowering them with skills crucial for immediate success.• Initiate a Leadership and Manager Certification Program: Cultivate leadership excellence by emphasizing alignment creation, staff development, and accountability to ensure managers effectively steer their stores to success.• Architect a Custom Sales Management Program for True Classic: Enhanced sales capabilities across the board, teaching employees to tailor experiences to customer desires, resulting in a dramatic increase in sales.
EDUCATION
Rogers State
Business
SKILLS
ABOUT TONY TANNER
Dynamic and Transformative Retail Director, Customer Experience Expert, and Operations…
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