Tony Tabone
in Service Support Manager @SMD
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WORK HISTORY
in Service Support Manager @SMD
customer support department-point of contact for the support of customers with problem during operations in the field, assisting in the solving of problems that may occurr with their systems wether it be quality issues,new requests / warranty work, repairs, assisting offshore companies worldwide with regards to the after sales support side of the business.
EDUCATION
AIS ltd
MIST
Pin Point Training
Customer Service Support/Call Center/Teleservice Operation
South shields marine and technical college
Northern Counties and City and Guilds
SKILLS
ABOUT TONY TABONE
A confident and proficient team player, can also work alone with a proven ability to meet tight deadlines. I have vast experience in the production control side of manufacturing,heavy fabrication and heavy engineering. I started my carreer working in the shipbuilding industry as a plater/shipwright then moved onto production planning for swan hunters on the tyne then joined vickers defence systems as a production controller then with BAE systems which i progressed through the ranks developing my skills in the following areas estimating, quality, production and now customer support for SMD, Currently learning the new ERP system (IFS) which has been introduced into the company. I have good interpersonal, leadership and organisational skills and the ability to learn new roles quickly. Always open to a challenge wether here or abroad
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