Tony Sidera
Sr Director- Voice, Digital and Customer Experience at Travelers
- Role
- Sr Diector - Voice, Digital and Customer Experience at Travelers
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Sr Diector - Voice, Digital and Customer Experience
Nov 2016 — Present · Hartford, CT, US
Skills
- Business Analysis
- Requirements Analysis
- Data Warehousing
- Business Requirements
- Process Improvement
- Program Management
- Contact Centers
- Databases
- Call Centers
- Requirements Gathering
- IT Strategy
- Vendor Management
- Software Development Life Cycle (Sdlc)
- Integration
- Business Process Improvement
- Disaster Recovery
- Enterprise Architecture
- Management
- Visio
- Sdlc
- Solution Architecture
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