Tony Reale
Amadeus - Customer Success Associate
- Role
- Customer Success Associate at Amadeus
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Tony Reale
Travel, the perfect freedom! As an experienced hospitality professional my goal is…
Experience
Customer Success Associate
Jan 2024 — Present · US
Oversaw Customer Success function serving as a central point of contact and subject matter expert for assigned portfolio of hotels and hotel management groups. Identified and acted on opportunities to improve usage, cost savings and increased utilization of Amadeus\' products and services. Generate additional revenue streams through various upsell and cross-sell opportunities. Highlights:Achieved 100% of retention goal within customer base whilst in role less than one year.Leveraged business intelligence reporting identifying new revenue and cost-savings opportunities with result of 5% reduction in overall costs for customer base.
Education
College of DuPage
Business Administration and Management, General
Skills
- Amadeus
- Online Travel
- Business Planning
- Marketing
- Negotiation
- Relationship Management
- Travel Management
- Strategy
- E-Commerce
- Sales Management
- Strategic Partnerships
- Account Management
- Revenue Analysis
- Sales
- Hotels
- Management
- Airlines
- Contract Negotiation
- Selling
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