Tony Presutti
Director of Gaming Operations @Seminole Classic Casino Hollywood
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WORK HISTORY
Director of Gaming Operations @Seminole Classic Casino Hollywood
US
Led both Slots and Table Games to exceed all established budget and service standard objectives.• Developed strategic plans to drive service and engagement culture with measurable results.• Monitored team performance to assess training requirements and areas in need of improvement.• Oversaw work of 400+ team members, with 11 direct reports.• Met with General Manager to determine needs and develop roadmaps.• Increased productivity through training allows team members to maintain high productivity and performance metrics.• Exceeded goals through effective task prioritization and great work ethic• Maintained energy and enthusiasm in fast-paced environment• Resolved problems, improved operations, and provided exceptional service• Managed team of employees, overseeing hiring, training, and professional growth of employees• Created plans and communicated deadlines to complete projects on time• Developed and implemented performance improvement strategies and plans to promote continuous improvement
SKILLS
ABOUT TONY PRESUTTI
Experienced Director Of Gaming Operations well versed in Slot and Table Games operations with a demonstrated history of working in the gambling & casinos industry. Skilled in Budgeting, Operations Management, Hospitality Industry, VIP, and Team Building. Develops unparalleled guest service delivery systems by utilizing newest technology and practices. Strong operations professional graduated from United States Navy.
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