Tony Piazza

About Tony Piazza

Experienced Director Of Operations with a demonstrated history of working in the automotive industry. Skilled in Budgeting, Market Planning, Operations Management, Sales, and Retail. Strong operations professional graduated from National Auto Dealers Association Dealer Acadamy.

Experience

1. Director of Operations

   Piazza Auto Group

   Jan 1995 — Present · Piazza Management Company, PA

   Implemented marketing plan to achieve goals of reaching greatest number of right prospects and delivering right message to build positive image of dealership and brand-Designed compensation pay plans. Developed key components to measure productively and performance-Set and administer budgets, handle financial reporting, analyze market trends, calculate operating cost to ensure consistent profit potential-Successful in training, motivating and retaining quality personnel by creating a positive work environment, resulting in increased employee retention- Implemented internet sales departments in all dealerships to respond to customer inquirers and increase sales by quickly answering emails within an hour of contact.

Education

• Villanova University

  Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services

  1998 — 2000

• Cabrini University

  Business Administration, Business Administration and Management, General

  1995 — 1997

• Phoenixville Area High School

  High School Diploma

  1992 — 1995

Skills

• Operating Budgets
• Inventory Management
• Social Media
• Budgets
• Sales
• Training
• Customer Satisfaction
• Team Building
• Management
• Financial Reporting
• Profit
• Dealers
• Human Resources
• Automobile
• Accounts Payable
• Market Planning
• Accounting
• Business Development
• Social Networking
• Operations Management
• Trading
• Customer Service
• Profitability Tracking
• Budgeting
• E-Commerce
• Progressive Thinking
• Accounts Receivable
• Automotive
• Wholesale Purchasing
• Retail