Tony Phung

About Tony Phung

More than 20 years of results-oriented leader with extensive expertise in global IT operations, software service, code deployment, project management, and customer support. Successful leadership of cross-functional teams in large scale, world-wide technology deployments. Strong organizational and planning skills with the ability to work in a highly leveraged, lean global team spread across multiple time zones. Highly customer focused with proven ability to influence complex business issues, topics, and plans, creating impact. Recognized for excellent communication, conflict resolution and negotiation skills.TECHNICAL SKILLS• Implemented Azure cloud strategy as Infrastructure as a Service (IaaS) for Digital Mobile phone, Zelle transfer payment, and Business Online Banking applications• Automated and PowerShell scripted for rolling code deployments with zero downtime to customers at anytime• Completed 3-day Microsoft Cloud AzurePlus Workshop trainings• Seasoned SQL 2008/2012/2014 administration, planning, and support• Proficient with IIS versioning 6 to 10 administration, planning, and support• Strong experience with Win NT 2008/2012/1016 engineering with high availability• Skilled Networking/Virtualization methods and technology including F5, BIGIQ, SSL, DNS, GTM, LTM, VIP, SNAT, HLB engineering• Experience with Splunk and AppDynamics methods of app management and monitoring• Solid knowledge of Team Foundation Server (TFS) and Azure Dev Ops (ADO) builds and releases

Experience

1. Sr Systems Engineer

   BECU

   Oct 2016 — Present · Seattle, WA, US

   Own automated end-to-end deployments of BECU Mobile phone application, Zelle transfer/payment, Business Online Banking and enterprise infrastructure projects • Assist project teams designing multi-tiered highly available application solutions that could be deployed across multiple data centers and DMZ security constructs.• Function as a liaison and partner directly with Development, Business, Enterprise Architecture, maintaining the strategy and vision of technology systems • Possess and display expert skills in the following areas: technical troubleshooting, vendor management, customer service, communication, thought leadership and project management • Support F5 BIGIQ, GTM/LTM load balancing solutions• Hold team members accountable for enterprise best practices• Provide escalated systems support, problem resolution, and mentoring across the IT Division.• Lead cross divisional enterprise infrastructure projects

Education

• Spokane Falls Community College

  Associate of Arts (A.A.), General Studies

  1994 — 1996

• Eastern Washington University

  Bachelor of Arts (B.A.), Management Information Systems; Operations Management; Business General Management

  1996 — 1998

Skills

• Business Process Improvement
• Agile Methodologies
• Management
• Ability to Multitask and Has Strong Analytical Skills.
• Software Development Life Cycle (Sdlc)
• Business Process
• Sql
• Program Management
• Experience in Deployment Frameworks Like Msi, Octopus, Etc
• Integration
• Software Documentation
• Cloud Computing
• Software Development
• Process Improvement
• Project Management
• Excellent Communication Skills, Both Oral and Written.
• Software Project Management
• IT Service Management
• Sound Understanding of Database Technologies with Strong Troubleshooting Skills
• Testing
• Sharepoint