Tony Penfold

Key Account Manager Business Development @Sws Group

Responsible for successful integration & implementation of key accounts. Includes planning and managing integration and installations, training requirements and roll out of StreetWorks Software products and applications. Responsible for overseeing the day to day operation of client contracts and managing client liaison. Supports Technical Director, acting as lead SWS contact on all operational issues, solutions development discussions and programming/implementation of solutions. Working with developers and Customer Support and Account Coordinator to ensure continuity and quality of service. Utilise industry network contacts to develop additional opportunities for StreetWorks Software products, applications and services.