Tony Mace

Senior Director Customer Experience Solutions

Role: Senior Director Customer Experience Solutions at Oracle
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Tony Mace

Senior enterprise technology leader with over 15 years experience helping organizations modernize operations, improve customer and employee experiences and drive business impact through cloud based (SaaS) applications. Skilled in aligning strategy to execution by delivering practical, high-value solutions that reduce complexity and enhance performance. Known for bridging business and technology, leading cross-functional teams and turning transformation initiatives into measurable outcomes and value for customers across industries.

Experience

Senior Director Customer Experience Solutions
Oracle
Sep 2021 — Present · Atlanta, GA, US
Strategic advisor for enterprise organizations addressing critical business challenges to improve topline growth outcomes through Oracle’s cloud based, customer centric platforms. Enable connected experiences by leveraging backend business data and unifying across marketing, sales and service to support personalized interactions and data driven engagement. Collaborate across, CX, ERP, HCM, SCM, EPM, GTM, WMS and other application segments to deliver a unified suite of applications designed to support growth, enhanced automation and data driven reporting. Highly skilled in the art of value solution sales, coaching through discovery and needs analysis, probing to find areas where needs may exist but not expressed and packaging solutions (software and consulting services) to create long term value for clients.

Education

Florida Agricultural and Mechanical University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2004 — 2008

Skills

Management
Ibm Mainframe
Crm
Entrepreneurship
Ibm Servers
Social Media Measurement
Lead Generation
Managed Services
Consulting
Sales
Cloud Computing
Executive Managment
Solution Selling
Account Management
Software Solution Sales
Video Editing
Saas
Leadership
Sales Process
Web Applications
Software Industry
Professional Services
Enterprise Software
Sales Management
Web Development
Photography
Project Management
Social Media
Salesforce.com
Project Delivery
Project Planning
Software Sales Management
Videography
Social Media Marketing

Contact information

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Work email
•••••@oracle.com
Personal email
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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

oracle.com

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