Tony Duffy
Ecommerce Performance Manager @B&Q
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WORK HISTORY
Ecommerce Performance Manager @B&Q
GB
EDUCATION
Animas Centre for Coaching
Accredited Diploma in Transformational Coaching, Coaching
Exmouth Community College
A-Levels
Wine & Spirit Education Trust
Level Three
Exmouth Community College
GCSE
Wine & Spirit Education Trust
WSET Level Two
University of Exeter
BA Economics, Economics
SKILLS
ABOUT TONY DUFFY
Customer-focused leader with exceptional record of growing sales, profits and teams in fast-paced multi-channel environments, managing profit and loss, and delivering complex projects from end-to-end. Expect me to lead thoughts and take full accountability for team management, commercial strategy, organisational change and P&L. I have broad knowledge of processes and systems across a range of retail, e-commerce, logistics, marketing and administration functions and a logical approach to applying continuous improvement.Self-motivated, determined and an excellent communicator at all levels, I develop and coach teams to engage customers, utilising the potential in people, technology, and processes, and advocating the benefits of working collaboratively to achieve common goals. I have delivered complex capex projects, as well as increasing traffic, conversion, and ROAS rates on inherited platforms. As well as scrutinising data to shape business and e-commerce strategy, I have actively embraced the evolving retail climate and challenged teams to engage the opportunities that present themselves - whether it be in the creative use of new technology or practical measures to improve performance.
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