Tony Clemens
- Role
- Vice President, Client Experience Operations at MissionSquare
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Tony Clemens
Financial Services leader with over twenty years of experience in retirement services…
Experience
Vice President, Client Experience Operations
Jun 2023 — Present
Oversee MissionSquare Retirement’s recordkeeping operations and website user experience. Partner with third-party vendors to proactively identify service issues and areas of improvement. Provide project management and testing coordination/support for MissionSquare Retirement’s product enhancement requests. Approve vendor testing and releases for standard updates.
Skills
- Coaching
- Fundraising
- Problem Solving
- Community Outreach
- Program Management
- Leadership Development
- Requirements Analysis
- Microsoft Excel
- Proposal Writing
- Customer Service
- Public Relations
- Business Requirements
- Deferred Compensation
- 401k
- Financial Analysis
- Recruiting
- Team Building
- Public Speaking
- Business Analysis
- Risk Management
- Social Media
- Analysis
- Microsoft Office
- Business Planning
- Team Leadership
- Accounting
- Outlook
- Strategic Planning
- Access
- Strategy
- Process Improvement
- Training
- Management
- Finance
- User Acceptance Testing
- Change Management
- Operations Management
- Budgets
- Data Analysis
- Powerpoint
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