Tony Burt
Customer Service Operations Manager - VIAVI Solutions
- Role
- Customer Service Manager Sr at VIAVI Solutions
- Location
- Wichita, KS, US
- LinkedIn followers
- 500 followers
Experience
Customer Service Manager Sr
Jan 2021 — Present · Wichita, KS, US
Together with 400+ global Channel Partners, VIAVI sells an incredibly broad portfolio to network, communications, and electronics technology leaders across the globe.Manage North American Center of Excellence Service Center for VIAVI AvComm productsLead 20+ electronics repair technicians - repair Aviation and Radio Test Products 50+ productsResponsible for Operations execution of CS goals related to customer satisfaction OTD, TAT, Quality as well as authorized service partner execution, supply chain management, etc.
Skills
- Engineering Management
- Aeronautics
- Airworthiness
- Overhaul
- Engineering
- Aerospace
- Flight Test
- As9100
- Airlines
- Composites
- Process Improvement
- Flights
- Catia
- Aviation
- Aircraft Maintenance
- Helicopters
- Aircraft Design
- Aircraft
- Six Sigma
- Commercial Aviation
- Avionics
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