Tonnette Rising

About Tonnette Rising

We partner with agents and advisors that want a competitive edge when brokering their Life, Annuity, Disability and Long Term Care cases. Hancock Brokerage offers our advisors unlimited resources helping place deferred comp, buy-sell, and professional athlete cases, just to name a few. We’ve been around for more than 20 years so we’ve seen a little bit of everything.Our extensive product knowledge on a variety of carriers allows us to educate advisors on the most efficient ways to approach their clients & teach them how to introduce insurance as a key component of comprehensive financial planning. We pride ourselves on our attention to detail which is key to negotiating underwriting offers and strategizing product solutions to make sure your client is paired with the right carrier.

Experience

1. Investment & Planning Operations Associate

   Northwestern Mutual

   Oct 2019 — Present

   Manages all client relations after point of sale, including gathering confidential onboarding details, preparing and sending necessary forms, account opening, etc, while ensuring 100% compliance with industry regulations Forges and maintains solid and healthy client relationships by providing high touch customer service, increasing company reputation and client retentionDe-escalates, assesses & resolves initial customer service inquiries daily, maximizing client satisfaction and experience

Education

• Louisiana State University

  BA, Mass Communications- Public Relations

  2005 — 2008

Skills

• Community Outreach
• Community Development
• Leadership
• Press Releases
• Research
• Public Relations
• Marketing
• Strategic Planning
• Nonprofits
• Fundraising
• Marketing Strategy
• Corporate Communications
• Microsoft Office
• Public Speaking
• Event Management
• Customer Service
• Social Media
• Financial Planning
• Editing
• Newsletters